baldpanther.com
We want you to be fully satisfied with your purchase! If for any reason you’re not happy with your item, we offer a 7-day return policy. Here’s how it works:
1. ELIGIBILITY FOR RETURNS
- You have 7 days from the date of receiving your item to request a return.
- To be eligible, the item must be in its original condition: unworn, unused, with tags, and in the original packaging.
- You must provide the receipt or proof of purchase.
2. HOW TO INITIATE A RETURN
- Contact us at support@baldpanther.com to start the return process.
- If your return is accepted, we’ll send you a return shipping label along with instructions on how to return the item.
- Items returned without prior authorization will not be accepted.
3. DAMAGED OR WRONG ITEMS
- Please inspect your order upon receiving it. If your item is defective, damaged, or incorrect, contact us immediately.
- We will evaluate the issue and make it right.
4. NON-RETURNABLE ITEMS
- Certain items are non-returnable, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom products (e.g., special orders or custom-made items)
- Personal care items (e.g., beauty products)
- Hazardous materials or flammable liquids and gases
- If you’re unsure about an item, please reach out to us at support@baldpanther.com.
5. SHIPPING
- Baldpanther ships to most U.S. states. However, certain areas may be excluded.
- If you do not see a shipping option at checkout, email us at support@baldpanther.com, and we’ll check if shipping is available for your location.
- For free shipping promotions, please confirm if your area is eligible by emailing admin@baldpanther.com.
6. EXCHANGES
- For exchanges, we recommend returning the item you purchased and placing a new order separately for the desired item.
7. REFUNDS
- Once we receive and inspect your return, we’ll notify you about the approval of your refund.
- Approved refunds will be processed to your original payment method. Please note that it may take some time for your bank or card issuer to post the refund.
Important: Shipping charges are non-refundable.
